My initial account 69pro69, was opened for years when 1 year ago, maybe a bit more they froze it and ask me to send ID, Bank details, Address... which i did, but they never reopened my account as they were keep telling me after 20 emails (20 different guys ) maybe that my proof of residence was not good, i gave up. Stop playing for months, and open anew account on Full tilt in 2020, Bong14NC this year, full tilt was not available anymore in Cambodia ( where i live ), so they move my account to PS . i plid few months, and ask for a withdraw 3 weeks ago. Did not received, so i asked why . And then start the mess again, they closed Bong14NC, transfer my money back to 69pro69. Still frozen account, ask me to resend all documents, i did, even new ones, same mess, i talk to about 10 different staff already, and i have to start from beginning every time . they have all documents, one email, was telling me that all is fine now, even the withdraw, but since 4 days, still the same . i resent all documents again today, but i cant believe the spoor service for such a big company . horrible . so now, i jus want to get my initial account opened, and my withdraw credit to my card .