I purchased a call from drivetime 3 days later the transmission went out on it they are unwilling to help me out as far as a rental saying that I have to pay for a rental and they reimburse you for it for it to top it all off they won't let me exchange my vehicle for another vehicle for the same price. My vehicle broke down on August the 3rd 2021 and it's still at the repair shop and it's now August the 20th 2021 and they are still messing around with the transmission. And they still want me to make a payment next week on a car I only had 3 days in my possession which their policy States you have 5 days to consider trading your call back in if not satisfied. I reached out to them and they still state that I cannot cannot trade my call in because my 5 days is up how can 5 days be up when I only have a car in my possession for 3 and a 1/2 days.