14 Dec, 2020 → by ClaimboUser210546
Refusing to give me a refund for a flight that was cancel

My flight I book with ASAP to return to Freetown Sierra Leone was cancel and they want me change my return date. Unfortunately I cannot and I asked them for a refund they said the airline cannot refund a return ticket because I already used it one way. Now they want me to stock with there own date of choice for my return which is not working for me. They are not even calling me to give me info I have to be calling them and follow up and the agent saying is helping me is so arrogant. I need my money so I can book another flight for my refund. Thanks User's recommendation: Don’t use ASAP tickets for ur traveling overseas.
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