1 Jan, 2018 → by ClaimboUser788051
Refuse to Stand Behind Their Vehicles
1
After only 6 months of owning a 2010 Jeep Wrangler, the soft top developed two small holes caused by a design flaw. Chrysler refuses to replace the soft top and fix the design flaw. Even after multiple inquiries with Suburban Chrysler/Jeep/Dodge of Troy, MI, they continue to refuse to fix the problem. This isn't something a car buyer should experience. When there is a problem with a companies product they should stand behind it and fix the problem. I fulfilled my end of the deal by buying the vehicle, and Chrysler refuses to stand by their own vehicles.