Refuse to process a refund — Anantara Hotels, Resorts & Spas

/ 1 reviews

13 May, 2021 → by ClaimboUser828275

Refuse to process a refund

Please note that Anantara Peace Heaven resort in Sri Lanka refused to process a refund I booked from 13 May to 18 May 2021 .. Unfortunately the flight from United Arab Emirates has been cancelled due to the current situation COVID 19 I won't be able to travel because the flight has been cancelled.. I contacted the resort to request for a refund and they offer a 12 to 18 months credit This is not acceptable and unprofessional from their side as this is not in our hand and I'm not sure if I can make it again to Sri Lanka at this period of time

Hotels

Helpfull? 0 votes

Post your comment:

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Anantara Hotels, Resorts & Spas you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

More Reviews & Complaints

16 Aug, 2021

"Post a note for improvement"

⤷⠀Zillow ⠀

105⠀reviews

1 Jul, 2021

"Refund for cancelled flight 18 months ago"

⤷⠀Jetstar Airways ⠀

11⠀reviews

24 Apr, 2021

"Blech!"

⤷⠀Hostess Brands ⠀

30⠀reviews

21 May, 2021

"levi red tab 550 jeans, 100% cotton, made in Bangladesh, torn fabric, one month old"

⤷⠀Levi Strauss & Co. ⠀

11⠀reviews

21 Jul, 2021

"They took my money and no refund $1,365 stuck in Sacramento California on the 9th of July the artillery with change they no longer flying into Lagos Nigeria they did not give me my money back they too"

⤷⠀Kayak ⠀

35⠀reviews

21 Feb, 2021

"Vivint makes fraudulent, unauthorized charges on your credit card"

⤷⠀Vivint Solar ⠀

12⠀reviews