2 Jun, 2021 → by ClaimboUser682356
Refunding my deposit
1
On May 31 I decided to create an account for pokerstars.com, username: sgoudreau1985. After completing the registration I then Deposited $300 Canadian funds via etransfer. Right after the funds showed up into my poker stars account I received an email from pokerstars saying "During a routine review we identified that you have a close relation to the player(s) listed 'cpare__25'". I have replied to them saying I do not know who this person is an this is unprofessional. They then sent me an email saying I can withdrawl the fund once I valadate my account. I replied with an email saying sorry but this is fraud and theft, Pokerstars allowing myself to make a deposit without verifying who I am, then not giving me access to my funds. I explained to them I am very angry and would like to close my unverified account with my initial deposit they took. I will attach some emails to this complaint. Sherri Goudreau