24 Aug, 2021 → by ClaimboUser199053
Refund on wrong item they shipped me
2
Ordered [protected], received wrong item. Called and was told to ship it back, refund within 10 days. Shipped it 8-10-21, they received 8-13-21. No refund 10 days later, called told by 8-24-21. This is 8-24-21, no refund, was just told that they still have not processed the return so I can not get my refund yet. Really, such poor customer service, they take your money the day you order, but when they make a mistake you have to wait forever for a refund. Do not order from them again. Then they hung up on me!!! Tracking number [protected] 5922 91: Order number [protected] Roamans.