I booked my air for 2 Feb, my flight is not until April 16th, 2021 I was told there was nothing I could do when I called back March 1 to cancel the flights. I was able to cancel my hotel, but we are not able to go now in April to the Keys. I called back a couple days later and someone told me I can change my flight but it has been to be changed prior to the the day I was leaving. So I have times that work for us to leave in Sept, I called Bookit.com and they do not have all the flights available for us to choose, only 2 different times. This is so ridiculous!!! Especially since this is Covid season, everyone is so flexible at this time except for BOOKIT. I just want my money back!! I pretty much cancelled the trip like 2 days later... If I so not hear back, I will file another complaint regarding my refund.