Hallo, I had made a booking on Tripair.com for Swiss Airlines from Frankfurt to Geneva on 20th May, 2020 and returning on 24th May, 2020 for 3 passengers worth 415 Euros. The flights were cancelled by the Swiss airlines due to Covid 19 restrictions. So on 4th May, 2020 the Tripair raised Refund requests via BSP with Refund Application number: [protected] & [protected] & [protected]. Tripair Reference Code: [protected] Swiss Airlines Reservation Code PRXW59 E-Ticket - [protected]/ [protected] / [protected] Swiss Airlines sent a mail to me on 16th July claiming that they have refunded the amount of 427.5 CHF. But I never received any money till date. After many calls to Swiss Airlines, I got to know that the money was given to Trip Air. However till today Trip Air claims they have not received any money from Swiss Airlines. They have shared emails from Swiss Airlines stating that Swiss Airlines Finance is still investigating the matter. And I am stuck between these 2 parties and waiting for more than half a year for my refund. Thanks, Avik