21 Apr, 2021 → by ClaimboUser719193
Refund for Covid Flight
1
Booking Code - CFKLQQ London Gatwick to Barcelona 24/04/2020 Barcelona to London Gatwick 27/04/2020 This flight was cancelled due to Covid. I received a flight credit on the 02/04/2020. I rang Vueling and told that I wanted a refund instead. They sent me an email on the 13/05/2020 to say that they would issue and refund and put it into the account that the payment came from ( SR number 1-[protected]) on the 28/05/2020 I got an email to say that the refund had now been processed and would be in my account in a few days. It has never arrived. I then rang vueling and they sent me an email looking for bank details SR [protected] . The link did not work so I could not send them details. Since then, I have lost count of the number of calls I have made and emails that I have sent . All to no avail. I simply want a refund...not much to ask I feel - ONe year later...