1 Jan, 2018 → by ClaimboUser241270
refund for autorenewal
*SOLVED
3
Webroot autorevewed by anti virus software. I have cancelled the autorenewal and attempted to obtain a refund on their website. I got a prompt that my request was beyond 30 days cancellation period. My invoice was dated March 15, 2010, I attempted to obtain a refund on April 12, 2020. This is not 30 days, it was 28 days. You are unable to speak to a breathing person no matter what you do and I am very disallusioned with everything about this company. I would never consider doing business with them again. Fawn