16 Jul, 2021 → by ClaimboUser526769
Receptionist

2

Unprofessional receptionist. First visit resulted in receptionist being rude when I declined uninsured testing 3 times... Second occurrence. Other receptionist during fitting and pick up tilted frames for glasses to be unwearable... Had to go to walmart to correct frame adjustment... This was after telling receptionist to only adjust ear piece slightly... This was done but prior to hanging me the frames receptionist then tilts frames inward without consent from patient. Glasses received in box... Patient (i) get home and find unable to wear glasses... Very unprofessional receptionist when they feel slighted by patients.. I never raised voice or was rude. Yet was treated like I was hostile for denying uninsured testing that is not covered... Will not recommend service to anyone...
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