Good luck, I've contacted the rebate team like 10 times still haven't received it even though they say they sent it. Now it's been over 18 months still nothing. this company is a joke. they just try to hook customers and then never send rebate. I just receive a generic response stating that my rebate was sent and to wait 15 days to receive it and it never comes. I contact customer service and they say to contact the rebate center. I contact the rebate centers email again and receive the same generic response every time. I just keep going in circles with no end in site. I try and call the rebate centers phone number and it's just a bunch of ads with ZERO way to talk to anyone. I literally spent over an hour. you should call it and see for yourself to see [protected]. I contact vonages customer service and they say they can't do anything and the supervisor says he can't do anything that I need to contact the rebate center. I explain the situation to them and they just tell me the same thing that they can't help me. Someone needs to file a class action lawsuit. I'm going to send all me info to channel 8 news because I'm not they only one I'm sure this has happened too. I'm not going to let this company take advantage of anymore people.