Hi I need to do a error report of a product a bought at your site, but one pieces missing så it can not work. Should I send an emal to complain@***.com and send pictuers and explain what missing or is another thing I can do, like a livechat or something. And who is it who handle the error report? Have a great weekend. Kind regrards Anna Please sen to my email as soon as possible because I really need this product :) drakenberga@***.com