Their advertised refund policy is bogus...read the teeny tiny small print!!! I don't remember it there when I purchased their hosting service but it is there now...even so, their tactics are questionable. I paid $114.80 and soon after decided I had gotten in over my head and requested refund. They only refunded $54.00???? What a SCAM. I am guessing that is how they stay in business. The add ons I signed up for were for the sole purpose of promoting the page ...the page that never existed????????? I have filed a claim through Paypal...Also, noticed that they had already been posted for a renewal fee???? Thankful I noticed that...so canceled it. If you get scammed by these people and you used paypal be sure to check for other fees they have set up to take from you!!!