I placed an order online and arrived at Zaxbys with 2 starving children and the food was not ready, we were asked to park and wait. 40min later, asked if ready yet...THEY DIDNT EVEN START MAKING THE ORDER. HOW DO YOU FORGET A CUSTOMER WHEN ITS DEAD? THEY HAD MAYBE 5 SALES IN THAT TIME, INSIDE IS CLOSED!! HOW DO YOU NOT SEE US FROM THE DRIVE THRU WINDOW WHEN WE WERE PARKED IN FRONT OF DRIVE THRU AND SAY TO THEMSELVES...WHY IS HER FOOD TAKING SO DANG LONG TO MAKE BACK THERE? HOW DO YOU NOT SEE 2 KIDS IN PARKINGLOT WITH 2 DOGS AND THEIR GRANDMOTHER WAITUNG ON FOOD SHE ORDERED ONLINE 20 MIN BEFORE ARRIVAL? WE STOOD OUTSIDE TO STRETCH AND NOT WASTE GAS... DID YOU HIRE BUNCH OF BLIND PEOPLE TO WORK YOUR BUSINESS? OR IS THIS FRANCHISE RACIST TOWARD ASIANS??????!!!!, IS THAT WHY THEY PURPOSELY LET ME WAIT WHILE THEY LAUGHED AT ME AND MY STARVING 9 AND 12YR OLD MIXED RACE GRANDCHILDREN!! THIS ZAXBYS IS RACIST, THAT IS MY BELIEF!! I HAVE NEVER BEEN IGNORED THIS WAY, I'D PREFEREED IT IF THEY WERE JUST HONEST BUT ALL I GOT WAS, SORRY!! NOT, SORRY THAT WE WASTED AN HOUR OF YOUR TIME WHEN YOU SHOULDVE BEEN FEEDING THE CHILDREN DINNER!!! THE MANAGER DIDNT EVEN TRY TO MAKE IT UP TO ME SOMEHOW WITH A FREE DRINK FOR THE KIDS WHILE THEY WAITED FOR THEIR DINNER!! NOT EVEN A COUPON FOR FREE TOAST!! WE WERE DISMISSED LIKE WE DIDNT MATTER!!! I FREAKING MATTER, MY ASIAN *** AND ALL!!!i User's recommendation: RACIST employees work here!!!