I got this plant as a gift. I consider it a punishment not a gift. The plant arrived with very scratched and broken leaves. That was OK because the flower was still pretty. The problem was it didn’t come properly potted. When I called customer service, despite the fact that I was patient and polite they did not help me. They kept pretending they couldn’t pull up my order number. As of this complaint, I have been transferred to five different people. I plan on writing negative reviews until I get a positive outcome. At this point, most people would have given up but these guys really deserve to go out of business.