23 Jul, 2021 → by ClaimboUser58621
[protected].Woman within order number Kit capri cargo pants.
1
I ordered these on May 5... First the customer service person TOLD me they shipped on May 24...then she CHANGED it to May 20...Since it is July 23...she obviously changed the date to avoid giving a return. I bought 3 items...the T-shirt is fine. I have worn One of the pair of pants twice and washed them twice. The other pair still has the tag on. The pair I have worn is terrible. I ordered a 2X and a size 16 would have fit me... besides the fact that the fabric stretches badly. The seams are coming out...the grommets are coming out...The 1 1/4" elestic in the waist has rolled to a 1/2" tube that will not straighten... The garment is terrible. I will say that this is the first time I have had a bad product from this company...and I expected them to stand behind it. I purchased the items about 6 weeks before I needed them so i didn't wear the pants until July. I now have 2 garments that I cannot wear. I am a retiree and do not have money to throw away. I even offered to take a credit on the purchase of another item...They refused...because the CS person falsified the ship date. I think that they should have done something because the items are such poor quality... I am disappointed at the rigidity...and will not purchase again.