1 Jan, 2018 → by ClaimboUser353729
product not received – money not returned

1

Hi I was chasing up delivery, when Rotita advised me that they had cancelled my order. Instead of refunding my money into my bank account they advised they have given me a store credit, which I cannot find on my account. Other than email there is no way of contacting them. Why did it take three weeks from payment for them to cancel order and why? When you order and pay you expect to receive your order. I just want to be paid the refund not a store credit. I did not even receive product so why would you give a store credit. Please do not purchase from Rotita.
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