We ordered a part for our blinds on 8/30/18. After the order, the blindsparts.com requested we send a check. The check was cashed on 9/5/18. Multiple calls and emails have been summarily ignored. After 8 weeks there have still been no delivery of the product. Horrific business practice - we would ask for our money back if they would return our correspondence. We have filed a complaint with the BBB.