12 Jul, 2021 → by ClaimboUser5982
Pricing and service
1
I've been going to the salvation army for years in Manassas Virginia 11201 Balls Ford Rd, Manassas, VA 20109. Me my family friends and relatives all donate and shop there. The goods sold there are donated and the money goes to charity. The location is a thrift shop. I purchased many items there and have gone there many many times over the years mostly about once a month or more and at times I'd say weekly or more. Thrift shopping is a fun thing to do for many people and it supports good causes. We donate and we buy it helps charity. Problem I see at this location now is the prices have gone out of reach over what people should pay. People shopping at thrift shops look for a deal. They either don't have money and are buying used and the people in the community that don't have money get things they need at a discount. Other sales are people just looking to buy things to either resell or get at a discount. This is the way of thrift shopping. This is how salvation army has grown to what it is and will hopefully stick around being. I go to goodwills and other salvation army locations in the area I am very well aware of thrift shop pricing. This Manassas location has increased its pricing over the years and has now got to a point that I no longer and most others no longer want to shop there. Is salvation army looking at the online reviews and google maps reviews and the sales? Knick knacks that used to be a dollar are all in the $5 range now. Knicks that were five dollars now sell for $10 and up. Vases sell $15 and up. Plates are like $7 to $8 a piece. The pricing for most items are extremely high. I see now they have more complete sets not selling and sitting on the shelf because no one's buying complete sets of dinnerware priced it more than they'd cost new. How much is a full place set brand new even at a decent retailer. A plate, cup, saucer, small salad plate, and whatever else. How much is that going to cost salvation army pricing? More than new. I looked at multiple dinnerware sets and could find the same maker for less money on Amazon buying it new then from this thrift location. The pricing is not the same in the Annandale location or outer areas only this Manassas location has very strange pricing. I priced the generic White Cornell dinner plate on Amazon brand new for a set of eight for 30 to some dollars. At 8 a plate at the thrift shop it's more money used then new. It doesn't make sense. I understand that most thrift shops have not really adjusted their Blu-ray DVD pricing that is used. But that's just the industry in this area. But that pricing is also way off. Brand new movies are $5 now in routinely go on sale clearance at Big lots for under $5 even a $1.25 to a dollar fifty for a brand new Blu-ray movie but the same movie is $5 at a thrift shop used. So there's why Blu-ray and DVD movies aren't moving cuz they're pretty cheap new and cost about the same brand new so why buy it used from a thrift shop. Anyway that's just this area in time saying something that should be fixed but that's all locations. The pricing at this location with the general merchandise is so wrong I'm hoping someone looks into it. As I said I spent hundreds of dollars a month at this location and now spend nothing pretty much if anything and go much less. I'm not sure what's going on but I noticed people don't shop there the same and everybody has the same complaints. The clothing still seems to be selling but everything else is no longer like a thrift shop and more like a consignment store. This is disappointing due to not being able to buy the normal thrift shop items and get the normal thrift shop pricing. I genuinely mean this I would spend hundreds of dollars a month at this location at a minimum no less than 70 some dollars a month because I somehow didn't go in but now I get by by spending $5 or so no more than $10. Why the pricing is so outrageous. I wonder if it's kind of affected the money that the store makes. I just think this pricing is bad for the community, bad for the organization, bad for the long time customers and future customers, and for the organization to make money that's ultimately helping people.