I need to complain about poor quality press powder I bought in Poland some time ago. After a short period of time when I started to use it the press powder became to crumble. I couldn't believe that so expensive and premium item is much worse than a simple one I usually buy. I was sure that Clarins brand is strong and that Clarins company will exchange defective product into correct one without any problem. But I was totally wrong - my complaint was rejected. And the reason was: you already started to use the product and it is mechanically destroyed. What a rubbish! Yes, of course - I started to use it, but was able to use it maybe 3-5 times, later on when I was opening the box my powder was tipping out of it, so now it looks like at least half used. And yes - this powder behaved as mechanically destroyed - but it is its failure thus I placed the complaint. Polish distributor of Clarins don't care about customers like me. But I do believe that Clarins head quarter do care thus I am writing here. I bought my powder on 18.04.2018, in LAGARDERE DUTY FREE Warszawa WA10, bill no. 008254. Price - 143.00 Polish zloties, while average press powder is 25-40 Polish zloties here. So much above normal price . Ideally if I can get good quality product in exchange, at least money back. Aleksandra