I stopped to purchase cigarettes at the Pick n Pay in Lenasia South (Golden Highway). The cashier Nondumiso Tulo was standing at the first till and chatting to her colleagues and paid no attention to me. Someone who was sitting there pointed me towards the till she was standing at. When I approached her she was still chatting to her colleagues and did no even bother to greet. I asked for 2 packs of ten cigarettes, she walked away to fetch the smokes even before I had completed my sentence. She was still in conversation with her colleagues the entire time while she was 'attending' to me. She then scanned 2x 20 packs smokes which she had fetched.I told her that I asked for 2x 10 packs, and she abruptly stated that she didn't hear me and started raising her voice in a very rude and obnoxious manner stating that everyone makes mistakes, then also 'waved' me off in an abrupt manner. Is this the type of behavior that Pick n Pay condones, are all customers treated this way at this branch? I think that they should employ people who are competent and really want to work. To Nondumiso Tulo : Please treasure your job as they are hard to find and change your attitude towards the customers.