10 Mar, 2021 → by ClaimboUser500811
Poor service at Heidelberg Gauteng
1
Did put in an order for 7 wacky wednesdays at 17H00 The Lady told me that I will receive the order at 17h30 Did tell her we will pick it up at 17h45 to give them some more time for preparation We arrive at 17h45 but not finished yet. After phoning the Branch the guy who is working their told me I still have to wait for another 15 minutes. I've told him I can't wait any longer because our workers working overtime and I told them the food will be ready at 18h00 He told me he will pay our money back if I don't want to wait any longer After another 10minutes we did receive our order. This is not acceptable and very bad service