16 Jun, 2021 → by ClaimboUser148786
Poor service and constantly mixed up orders
1
This store #12483 is on my route going home in the afternoon. Today I orders the 5 piece tenders (mild), Mardi Gras sauce and unsweet tea. At the window I was told no Mardi Gras sauce, I paid for order, got bag with a box and side order. When I got home I found one piece of chicken and fries. My side was red beans and rice (which I got). It is the last time I stop at that location because there is almost always some mix-up (deliberate?) between what I order and what I actually receive. Not mild as ordered, often wrong spiced mixed with order, etc. I tried calling the phone number on the receipt and got a FAX machine. There is another location I will try but this store #12483 is beyond a doubt a poor representation of your product and image. I am including a scan of the receipt. I don't know how you go about resolving this but unless someone steps up it will continue. I know good help is hard to find but this location is really deficient. [protected]@gmail.com