30 Jul, 2019 → by ClaimboUser536330
poor service and billing issues
*SOLVED

1

In July 2017 I got two crowns on my teeth. Dentalworks continued to submit the claim to my insurance without the xrays and because of this, they missed the claim period. They have been billing me ever since even though both my insurance and their dental office agree I'm not responsible for this bill. No matter who I've called or how I've tried to sort it, I'm still getting the bill 2 years later. On top of this, I've had 2 procedures done at dentalworks that have been HORRIBLE (two different offices. 1. I went to get a root canal in a rear molar and the dentist decided halfway through the procedure that he wasn't going to do the root canal after all. The crown he placed in my mouth did not fit in any way. I had to return twice to get it filed down which ended up causing a crack in the crown and caused a massive tooth infection that resulted in me getting the root canal anyhow 2 years later. 2. I apparently didn't learn my lesson and decided to get two front veneers to straighten my teeth and improve the appearance of my smile (this is at a different dental works). The doctor was extremely rude during each appointment and the final crowns he placed in my mouth are about two shades more yellow than my natural teeth. He also did not warn me about how painful and long the whole process was. And now I'm stuck with two front crowns that don't even match my teeth. Advice: avoid dental works at all costs. Find a local dentist for your check ups and only go to a cosmetic dentist for veneers.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Dental Works you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.