1 Jan, 2018 → by ClaimboUser551310
Poor quality refrigerator!

3

My 2-year-old refrigerator stopped working on a Saturday morning. We have an extended warranty on it. We called the company. They said to call back on Monday. On Monday, they said they do not service Amana products but gave us a different number to call. We called and they gave us Friday for repair. After complaining, they came out on Tuesday. We needed a compressor and it was ordered on the spot. It came by ground on the following Monday (now almost 1 1/2 weeks down). We called for service and they told us they are booked until Friday. We lost all of the food that had to be refrigerated and keep buying ice for a cooler for drinks. Amana is a huge disappointment to us. We will never buy another product from them and will discourage others in any way we can.
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