Update by user May 12, 2021 Fourth motor control board has failed after ten minutes of use. Now they have sent a new control board and a new console. They refuse to replace the machine and just want to continually throw new parts at it. Maybe this time it’ll be fixed. Will update soon. Original review posted by user Apr 12, 2021 Purchased new treadmill from Icon Fitness in March of 2020. It has continually broken down and it takes weeks to receive parts and even longer to get a repair technician out. IconFitness does not reply to emails. My commercial 1750 treadmill is a year old now and I have only gotten 20 hours of use out of it. The control board has failed 3 times and now I've been waiting going on three weeks for a repair technician. User's recommendation: Do not buy from Icon Fitness!!