10 Sep, 2019 → by ClaimboUser306534
Poor quality merchandise return policy
1
Buying for a reno or new home, beware there is only a 30-day refund for returns less fees, shipping and restocking fees unless it's damaged.The quality of the light fixture I ordered was cheap. The misleading description of this being a "restoration aged bronze" describes the glass only—the metal was spray painted brown (now discontinued). The mirror I ordered was also described as "aged" and had an industrial rough finish. Was it worth paying to ship all of this back? NO but I'll never buy from them again.