Ordered Roses and dahlias on June 12th 2018 ref order [protected] as advertised on Facebook. When they arrived 15 days later, they were rotting in the packaging, you could smell it when opening. They were covered in mildew and webs. I repackaged immediately after taking photos and posted them back with a letter and request for refund. To date I have heard absolutely nothing from Gardening Express, despite sending another two requests on their forms. I find it frastrating not being able to phone or email the company. I think this is a deliberate ploy to avoid confrontation with dissatisfied customers. I just want a refund.