15 Jun, 2021 → by ClaimboUser444443
Poor, poor, service

1

My husband and I eat at IHOP every Sunday and sometimes during the week in Cedar Hill Tx where we have never had a complaint. This IHOP near Lovefield airport was a disgrace to your name. We was seated fast at the restaurant. But, the waiter was a trip. We waited a long time for our food. Then after we get the food, we had to ask for napkins. My husband used the Tobasco sauce and there was no plastic stopper in it and the food was ruined with hot sauce. Then we asked for 2 go containers and the waiter brought us back two dirty containers that was greasy and been used. Had to asked for cleaner ones. Then he brought us the wrong receipt, and when we got to the counter to pay for our meal the manager asked us, "didn't you have a burritos". So that indicate she was watching the waiter or watching what we ate. I felt discriminated against. It made me feel uncomfortable about ever eating there again. Yes we paid full price for our meal, but we will never return.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of IHOP you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.