We bought a new Horton home 2 1/2 years ago. (Dec. 2017). About two weeks ago we picked up the pieces of a decorative shutter from the right side of the north bedroom facing the street. (From the front of the home.) This shutter blew off the house and hit the ground and shattered. When my daughter inquired about this with your Denver warranty department she was dismissed with a "Its over one year old so it is your problem" reply. Well, I ask that someone with a brain stop and re-consider this position. First, please ask yourself "How can a shutter on a new home just blow off the house?" I will answer that. "Only one way. It had to have been so poorly installed in the first place (NOT tightly secured to the house) that a gap wide enough for air to get behind the shutter had to have occurred." Regardless of any specific warranty the basic implied warranty of fitness should apply. The shutter should (even years and years later) still be fastened securely to the house. This shutter was not so fastened by Horton in the first place. How do I know this for sure? Uh......it blew off the house. The wind that day was just the typical strong wind we get here in the front range. If it had been a really strong wind it would have taken every shutter from every house. It was just this one poorly secured shutter that blew off. So Horton, I ask that you reconsider replacing this shutter. Further, it is rather dangerous for you to not do the right thing here because we are just over a block away from your new sales office where you are going to be trying to sell a whole new tract of homes. I am retired and don't mind taking a bit of time (should you not take care of this) to go over and let your new potential customers know first person about the wonderful construction of Horton homes. But, we are sure that after fair consideration of this situation you will do the right thing and replace the shutter. Sincerely, The Donnelly/Brown family. User's recommendation: Will depend on Horton's action.