Poor Customer Service for Online Orders

/ 78 reviews

6 Jul, 2021 → by ClaimboUser243574

The agent with Online Customer Service could not speak english. She kept saying "thank you" over and over and when I asked a question she would say "ok" and then there would be silence, Saks is a shadow of it's former self. I called back and got another agent that was a little better but still very hard to understand.

Clothing, Shoes and Acc

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Saks Fifth Avenue - Other Reviews

》 Disappointed with customer service

》 Paid for 1-2 day shipping

》 Lost package from online order

》 Bad information and lack off Customer Service response. Poorly informed Staff.

》 Denied return by Saks Fifth Avenue

》 A guy is using my card

》 Return online

》 Issue with purchase

》 Worst customer service ever…really saks!

》 28478****

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