22 Jul, 2021 → by ClaimboUser934673
Poor customer service and unwilling to make it right even though their written policy states otherwise
1
Roseville, CA. After multiple trips and promises to "do anything it took to make it right" Dentist refused to remake the set reportedly because we complained.1st offer of refund was short $1,000 from what we had paid. They vandalized her current dentures, removing the identifying name tag. Ruined the new top plate by "polishing them so aggressively as to make the incisor base stick out. Unqualified, unprofessional, User's recommendation: Do not use these guys. Find a real dentist to get your dentures fitted and done professionally.