13 Jul, 2021 → by ClaimboUser128443
Poor customer service and no documentation

1

I paid $114 for a full panel of vaccinations for my dog, including a 3-year Rabies Vaccination. I will not be able to have my dog groomed or boarded because Vetco will not provide me with any documentation, despite them vaccinating my dog and testing him for heart worms and tick-borne illnesses. I have no documentation to show for it, so my vaccinations are basically worthless. Two of the techs gave me their phone numbers in case I needed to reach them and they will not return calls or texts. VERY POOR CUSTOMER SERVICE. Take your pet to a reputable vet, not VETCO. User's recommendation: Avoid this clinic and go to a real one.
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