They called me three days after I placed my order to ask for additional money to cover shipping. They said I would get my order in 5-7 business days. Three weeks later, I still didn't have the outlet plates. They never answer the phone, and it takes days for them to reply to emails. It turns out they didn't have enough outlet plates to fill my order. You would think they would send me a note, explaining the problem problem User's recommendation: Do not buy from this company.