Eircom is the worst company ever! Eircom Broadband (8Mb) - usually I need few times a day to reset the modem to make it running somehow. I’ve tried Skype connection to do some training courses online but after few trials I’ve given up! Because those services requires uncongested connection what can’t be provided by Eircom, so forget about playing games online, watching TV etc you will be only able to check your emails if “broadband” works. I’ve never got so bad service and lack of any support in my life! They are even too lazy to do any kind of tests/checks and provide any reasonable explanation! They simply do NOTHING and keep charging you account very diligently every month! Eircom suggested once I have to check if anything else is connected to the line, including phone? I wonder why they sell bundle (broadband and phone) together if only one will work! Anyway I did disconnect ALL devices, including phone but the problem remain unresolved. I’ve been struggling with that incompetent company for almost a year! I would like to cancel my contract but nothing else in available in Tramore – I wonder why? Customer service is useless, first need to wait about 30 min after some incompetent “customer service” will read without understanding a standard answers from manual! Waist of time! If you have any choice to avoid this incompetent company just do it! One more thing few months ago as a “valuable customer” I was informed I will be upgraded from 8 to 24 Mb free of charge in next few weeks but nothing has happed till now (three months)! As usual next lie from incompetent, arrogant and lazy company called Eircom!