21 Mar, 2021 → by ClaimboUser715065
Phone calls and whatsapp messages from fab
1
FAB calls my phone regularly. FAB is now sending me WhatsApp messages. Every time a representative calls me I ask for my number to be removed. They tell me "OK madam I will put a note on the account." Last week, I spoke with a manager by the name of Fatima who promised me she was sorting this issue. I have asked for names, employee ID numbers, confirmation emails, phone call ID numbers, anything to help me follow up with the failure to remove my phone number from call lists and no representatives will share any of this information. I have been a member of fab for almost seven years (when it was nbad); therefore I am well aware how to contact fab when I am in need of services. The frequent use of my phone number is undesired, inconsiderate, disruptive, disrespectful and infuriating (as I have been requesting for years) to have my number removed from call lists.