first we paid alot of money for help getting rid of raccoons took them 2-3 days to come out and inspect the put a trap down that was so small a cat would have problems getting in the took another couple days to get small trap replaced was told if we need them to come out anytime of day or night just text so we did, was told none was free to come out and they would call when someone came free its been almost 5 days and still no show, animal got into trap got the food and got out, we still see them at night so im asking for a refund for services you never supplied, we have your termite service and its great, , ive been telling my friends and family, but your pest is terrible, no need to come out or call, account number is [protected], june30th to present, all i can say im so dissapointed and fustrated with the service or rather non service, you can call [protected] to talk to wife she knows the whole story