29 Jun, 2021 → by ClaimboUser225222
Pearl White peeling paint on 2014 Kia Sorento

1

I have a Pearl White 2014 Kia Sorento that has the same paint peeling problem that I have seen so many other owners saying that they have. The problem started for me at about 60, 000 miles and of course I was told that the warranty had expired on the paint. I was also told by someone at the KIA Corporation that they would send me an email with a claim number so I could submit a claim to have a new paint job paid for but first they wanted me to get estimates from two different places. Until I have a guarantee from them that they will pay for it, I am not taking my time to do that since it is their fault and they know there is a problem. And I don't think it should matter what the estimate comes back as, they should pay for no matter what! Very disappointed with this vehicle because it also just has to have the engine replaced because of the engine problems that KIA also know about. That I didn't have to pay for but it was an inconvenience to us!
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