26 Jul, 2021 → by ClaimboUser259346
Parts department is very unqualified
1
I have a business that I occasionally need to order parts from a Chrysler dealer. I chose Bill Luke because they were very friendly on the phone, and it seemed that they knew what they were talking about. WRONG !! Even giving them the VIN code to order parts, they get it wrong. 3 times !!!! And then I return the parts and I still get charged the shipping on their mistake! I will never order parts from them again! And I will never recommend that anyone go there again!! I User's recommendation: DO NOT BUY PARTS FROM THESE GUSYS - THEY DON'T KNOW WHAT THEY ARE DOING.