During a child custody case, the court referred us to a Parental Coordinator to help resolve differences. She was unprofessional, biased in her opinions, did not read much of the correspondence that related to our case. This negatively impacted any potential for a positive outcome to our custody issues. She was quick to send her bills and slow to respond (or not respond at all) to questions relating to the process she described. Her bias was strongly evident in both verbal and written responses. She had too many typos to count in her written responses and had no idea about how to correctly respond to e-mails. In short, a terrible experience on every level.