My parcel was booked, ref: TNT197****, for 31st March 2021 to be collected and delivery to Slovakia tomorrow 7th April 2021, parcel is still in depot just up the road from me. As I don't have a business account, it only being residential, TNT have you as the 3rd party and I've been informed to contact you to complain. TNT have record of my emails, telephone conversations and say that I have a legitimate complaint. My telephone number is +44 7514****66. User's recommendation: Deal direct with courier service, make sure you are not going through a 3rd party. If you are having to deal through a 3rd party, choose a current courier company.