We have been in our new home since October 2020, My wife has talked to representatives 4 times to get paper billings sent to our house. Four different rep's told her they would take care of that and see we got paper bills sent. We originally set it up for electronic (email) notification, my wife was home and we could access the bills, I cannot. In July '21 they cut off our power...we called them, they had not sent out a paper bill. We paid it immediatly, we do not have a problem paying our bills If we know about them. I cannot find a way to talk to some one at FPL to fix this problem. We just got another notice on (8/19/21) that they are going to cut off our power on 8/24/21..With no previous notification or bill. Our payment will get there from the bank on 8/23/21, ($ 163.85 ) This is the worst service possible, 4 times rep's said " we'll send you a paper bill."...I am 100% disabled Vet...my wife works...we need for the power to stay on...it is not about the money...they show paper billing on their site. I need some help, The contact numbers will not let me talk to a human...any of them I could find on 3 of their so-called help sites, my wife is at work and I cannot call her to get the number she used. In any case they are apparently not listening to her. Robert Vidor [protected] Account #[protected] Wendy and Robert Vidor 5 Sycamore Terrace, Palm Coast, Fl 32137