They were expressly told not to exceed our Insurance limit. Over billed by thousands of dollars.The Pompano Florida Service Master franchisee. The 4-6 week restoration projection turned into 115 nights in a hotel. The overcharges of approx 3500.00 was billed with a threat to place a lien on our condo. After 2 weeks home the A/C that they reinstated had a crack in condensate pan and we had to pay $500.00 to the A/C Company for repair and replacement of pan and pump. Contacted User's recommendation: NEVER EVER USE SERVICE MASTER AS CONTACTOR.