1 Jan, 2018 → by ClaimboUser640355
Overbilling; Unauthorized use of credit card
*SOLVED
3
In June 2008 I leased a washer/dryer from Azuma Leasing. When the equipment was delivered it was filthy. I cleaned it up and the first few months everything was fine. Sometimes I would pay my bill with a credit card and other times I would pay it online through my bank. On several occasions they double-billed my credit card and if I had not been checking my account, I would not have noticed it. They would continually include different amounts due (conflicting between what was shown on their website and what they would send to me to my email). After months of this happening, I just got tired of not knowing what they might be up to next and I returned the equipment in June 2009. The day after they picked the equipment up, I was getting late notices every day and they were charging me late fees. I sent them an email and told them to stop sending me emails as the equipment had been returned. I was also informed that I would be receiving a final invoice after the equipment was picked up. While waiting for the invoice, and knowing that they had been sending these late notices daily, I checked my account and noticed that they were, without authorization, using my credit card and deducting $5/day from my account. Again, WITHOUT AUTHORIZATION. I am turning this company in to the Texas Attorney General's office and have every intent of pressing charges against them. DO NOT USE THIS COMPANY... THEY ARE RIP OFFS AND SHOULD BE FORCED TO CLOSE THEIR DOORS.