29 Jul, 2021 → by ClaimboUser511138
Overall maintenance and inspection of vehicles
4
I was in a Rental from this company on July 6. The first vehicle I did not feel safe to drive. Me thinking like most car companies take care of the routine maintenance right? Wrong, the vehicle tires was on 32 pounds on the entire driver side of the vehicle. The alignment of the vehicle was off as well. I personally had to put some air in both tires however the next day both deflated back to 32 pounds. I even have a card statement showing where I tried to air up nothing. I'm driving at speeds of about 45-50 mph and all of a sudden pop the tire blows out. I truly wish that OCC should do an investigation on Enterprise. You send me a bill for shock replacement. So clearly the shock was already previously bad. Next thing I know I'm being billed for damages to a vehicle and then received a second bill for towing. Seems like Enterprise doesn't want to take any accountability for their vehicles and for that matter have any concerns. One of the reps even asked me on the phone was I on 35 fwy. It's truly a scary feeling when your not in your own car and having to rely on a company that doesn't car for the safety of rental agreements.