29 Apr, 2021 → by ClaimboUser154984
Outrageous service fees
I have used Cheapoair in the past and have had a positive experience. But this time around I'm completely dissatisfied with the service. I feel that I have been tricked by your travel agent into paying higher fees. I find it ridiculous that I had to pay $521 service fee on a ticket that cost $1,402.55. The agent tricked me into thinking that the fair was changed while I was in the middle of the online payment. I checked back with the airline later, and they advised me that such was not the case. I have written Cheapoair to refund me the service fees. Waiting for their reaction. Ildevert User's recommendation: Don't fall for "the rate went up while you were booking" trap.