I ordered a pair of jeans size 26 - they sent me a pair of 25 used and put size 26 tags on them - the waist band was folded and creases in front of jeans - they had been used and sent them to me called the 800 # no apology- nothing poor customer service I will never shop there again - send someone used jeans seriously!! You can find their jeans at Tj Maxx for only $20.00 - and they are clean and brand new !!!