More Contact Info

Toll-Free Number:

(866) 820-2936

24/7 Account Line:

(540) 982-8809

(800) 666-8809

Credit/ Debit Cards:

(866) 820-8854

Debit Card 24/7

Cu Rewards:

(800) 637-7728

Lost Or Stolen Credit Card:

(800) 449-7728

Member Service:

(540) 982-8811

(800) 666-8811

Online Billpay:

(866) 345-0840

Verified By Visa:

(888) 918-7490

Other Info

Other Info (opening hours):

Monday – Friday 8:30am – 6:00pm, Saturday 9:00am – 1:00pm

Accounts Payable/General Administration Building

P.O. Box 12288

Roanoke, VA 24024-2288

Contact Center

P.O. Box 14087

Roanoke, VA 24038

Member Solutions

P.O. Box 14126

Roanoke, VA 24038

Real Estate

P.O. Box 14127

Roanoke, VA 24038

Company Address

Member One Federal Credit Union

P.O. Box 14166

Roanoke,

United States

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Complaints & Reviews — Member One Federal Credit Union

16 Dec, 2019

Run and get a another bank

I totaled my car 11/12/19. Gieco paid MOFCU over $12000 on the car loan. I contacted this bank and let them know I have GAP insurance. I was told to hold off on the payment. Next thin I know I am getting notices that my late payment will go against my credit & they TOOK the payment... Read more➤

Banks, Finance Companies

4 Aug, 2018

Never get a car loan with member one

My mother has a car loan with member one since 2014 there were at times when she fell a month behind but got it caught up and current the next month. At 1 time she was actually paid ahead 2 months. When those 2 months were up she was now current. So she makes her payments but... Read more➤

Banks, Finance Companies

Most Reviewed

26 Aug, 2018

"Allowed Dad’s Fiduciary to Steal My Inheritance"